Data Processors

Google Inc

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. GSuite is a collection of office productivity tools, including Gmail. Disciple uses Gmail as its email provider.

Data processed in USA

Standard Contractual Clauses

Disqus Inc

Disque provides functionality for commenting on our blog posts. They require that an account be created with them at their website before commenting.

Data processed in USA

Standard Contractual Clauses

JustCall

JustCall provides virtual call centre technology. JustCall is the internet calling technology we use to contact our prospects and customers.

Data processed in USA

Standard Contractual Clauses

Dropbox Sign

Dropbox Sign provides electronic signature services. Dropbox Sign allows us to send documents to our customers for review and electronic signing.

Data processed in USA

Standard Contractual Clauses

Recurly

Recurly provides subscription management, customer invoicing and payment processing services. Recurly is the tool that helps us track our customer subscriptions, new customers, renewals, cancellations, upgrades and downgrades.

Data processed in USA

Standard Contractual Clauses

Stripe

Stripe provides credit card processing services. In conjunction with Chargebee, we use Stripe to collect payment from the billing information our customers provide.

Data processed in Ireland

EU GDPR

Xero (UK) Limited

Xero provides cloud based bookkeeping software. Xero is the tool we use for our bookkeeping and accounting records.

Data processed in UK

EU GDPR

Engagebay

Engagebay provides sales, marketing, customer success and CRM tools. Engagebay is the tool we use to keep in touch with people who contact us.

Data processed in USA

Standard Contractual Clauses

Zapier

Zapier provides services that connect and share data between services. Zapier is the tool we use to connect some of the services listed above together.

Data processed in USA

Standard Contractual Clauses

Amazon Web Services (AWS)

Amazon Web Service (AWS) provide cloud hosting and compute services for our services.

Data processed in EU/USA

Standard Contractual Clauses

Typeform S.L.

Typeform is a form builder and data collection platform. Typeform is a tool we use to run surveys to collect information from our prospects and customers.

Data processed in EU

EU GDPR

ChartMogul CMTDE GmbH & Co. KG

Chartmogul provides SaaS subscription analysis and reporting tools Chartmogul, using data from Recurly, is a tool we use to provide insights and analysis on our subscriptions

Data processed in Germany

EU GDPR

Sendgrid, part of Twilio

Sendgrid is an email processing platform Sendgrid is a tool we use to send our customers automated transactional email from our platform.

Data processed in Ireland

EU GDPR

GoCardless

GoCardless provides direct debit collection services. GoCardless is a tool we use to offer direct debit as a payment method.

Data processed in UK

EU GDPR

Paypal

PayPal is a service that we utilize for handling payments. It's an instrument that assists in providing extra payment options.

Data processed in Luxembourg

Standard Contractual Clauses

Custify

Custify is customer success software for SaaS platforms. Custify is used to provide personalised support to our hosts during onboarding and throughout their time as a customer.

Data processed in Romania

EU GDPR

UserGuiding

UserGuiding is product management software for SaaS platforms. UserGuiding is a tool we use to improve product experience for our customers and their members.

Data processed in USA

Standard Contractual Clauses

Agora

Agora is a real-time engagement platform. Agora provides cross-platform SDK’s for implementing voice, video and broadcasting capabilities.

Data processed in USA

Standard Contractual Clauses

Zendesk

Zendesk is a customer support platform. Zendesk helps manage customer interactions, and the technical details of these interactions are logged for review.

Data processed in USA

Standard Contractual Clauses

Sentry

Sentry is an error logging tool. If an error occurs in any of our client applications, the technical details are sent to Sentry for us to review and manage. Personally Identifiable Information (PII) is stripped out.

Data processed in US

EU GDPR