Frequently asked questions
Frequently asked questions
Frequently asked questions
Pricing and plans
How much does Disciple actually cost?
What are the hidden costs I should know about?
Is there a setup fee or onboarding charge?
What do I actually get for my money?
Can I try Disciple before committing?
Can I get a discount?
What's the difference between annual and quarterly billing?
Do you take commission on revenue we make through the platform?
We're a non-profit. Is there flexibility on pricing?
Can I switch plans or cancel later?
Are there per-member fees or usage charges?
What if I can't afford this right now?
Platform and features
What makes Disciple different from competitors?
Can members use both mobile and web?
I need a specific feature. How do I know if you have it?
Can I white-label everything so members never see "Disciple"?
Do you support cohort-based experiences?
Does Disciple support courses and learning content?
How customisable is the design and branding?
Can members message each other privately?
What analytics and reporting do you provide?
Do you have an API for custom integrations?
How do push notifications work?
Can we do live events, webinars, or livestreaming?
Can we schedule posts in advance?
Setup and launch
I'm not technical. Can I actually manage this?
Do I need developers on my team?
What support do I get during setup?
Can I see examples of other communities first?
How long does it actually take to launch?
Can I soft launch to a small group first?
What's the timeline for Apple/Google app store approval specifically?
Can we import our existing content and posts from another platform?
I'm moving from another platform. Can Disciple help?
Support and success
What does "human support" actually mean?
What training do you provide?
What if engagement drops and nobody's using the app?
Can I talk to real humans or is it just chatbots and help docs?
How quickly can I get help when something goes wrong?
What happens if our team changes and new people need training?
Mobile app
Why do I need mobile apps? Can't people just use the website?
Who actually owns the mobile apps?
Why do I need my own Apple and Google developer accounts?
What if Apple or Google reject our app?
Integrations
What integrations does Disciple support?
Can we integrate with Salesforce or our CRM/AMS?
Can we do SSO/single sign-on?
Can we charge members for access?
Privacy and security
Is Disciple GDPR compliant?
Who's responsible for data privacy and content moderation - you or us?
Where is our data actually stored?
Where does our data go if we cancel Disciple?
Platform comparisons
Disciple vs Circle - which should I choose?
Disciple vs Mighty Networks - which should I choose?
Disciple vs Hivebrite - which should I choose?
Disciple vs Skool - which should I choose?
Can't I just use Facebook Groups or WhatsApp for free?
Getting started
What's the first step?
How long is the contract commitment?
How do I convince my board/leadership this is worth it?
Communities we work with
For Training Providers: I run a training program and my alumni disappear after graduation. Can Disciple help?
For Professional Networks: We're outgrowing WhatsApp. Is Disciple right for us?
For Professional Associations: Members only engage during our annual conference. Can Disciple create year-round engagement?
For Non-Profits: I'm a non-profit. Is Disciple affordable?
Can we use Disciple for vulnerable populations or communities that include minors?
Case studies
Pricing
Blog
Log in
Book demo
Platform
Case studies
Blog
API docs
FAQs
Help
Company
Terms
Privacy
Responsible disclosure
Platform
Case studies
Blog
API docs
FAQs
Help
Company
Terms
Privacy
Responsible disclosure