Processors list
Disciple works with the following processors to provide specific functionality as part of our services. As part of this functionality, these services have or potentially will have access to or process Disciple data.
Processors list
Disciple works with the following processors to provide specific functionality as part of our services. As part of this functionality, these services have or potentially will have access to or process Disciple data.
Processors list
Disciple works with the following processors to provide specific functionality as part of our services. As part of this functionality, these services have or potentially will have access to or process Disciple data.
Processor
Service
Place of processing
Data Protection Framework
Links
WP Engine
WP Engine is a website hosting service. As part of that service they provide logging of requests made to the hosting service.
US/UK
Standard Contractual Clauses
Google Inc
Google Analytics is a web analysis service provided by Google Inc. (“Google”).
Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
GSuite is a collection of office productivity tools, including Gmail. Disciple uses Gmail as its email provider.
USA
Standard Contractual Clauses
Hotjar Ltd
Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar is a service used to allow the Disciple team to view amalgamated data of where visitors are viewing content on our website pages, e.g. how far down users scroll on a given page. Disciple team cannot see what individual users are viewing on our website, only amalgamated data for all visitors.
Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers.
Malta
EU GDPR
Disqus Inc
Disque provides functionality for commenting on our blog posts. They require that an account be created with them at their website before commenting.
USA
Standard Contractual Clauses
Aircall SAS
AirCall provides virtual call centre technology.
AirCall is the internet calling technology we use to contact our prospects and customers.
France
EU GDPR
HelloSign
Hellosign provides electronic signature services.
Hellosign allows us to send documents to our customers for review and electronic signing.
USA
Standard Contractual Clauses
Recurly
Recurly provides subscription management, customer invoicing and payment processing services.
Recurly is the tool that helps us track our customer subscriptions, new customers, renewals, cancellations, upgrades and downgrades.
USA
Standard Contractual Clauses
Stripe
Stripe provides credit card processing services.
In conjunction with Chargebee, we use Stripe to collect payment from the billing information our customers provide.
Ireland
EU GDPR
Xero (UK) Limited
Xero provides cloud based bookkeeping software.
Xero is the tool we use for our bookkeeping and accounting records.
UK
EU GDPR
HubSpot Inc
Hubspot provides sales, marketing, customer success and CRM tools.
HubSpot is the tool we use to keep in touch with people who contact us.
USA
Standard Contractual Clauses
Zapier
Zapier provides services that connect and share data between services.
Zapier is the tool we use to connect some of the services listed above together.
USA
Standard Contractual Clauses
Amazon Web Services (AWS)
Amazon Web Service (AWS) provide cloud hosting and compute services for our services.
EU/USA
Standard Contractual Clauses
Typeform S.L.
Typeform is a form builder and data collection platform.
Typeform is a tool we use to run surveys to collect information from our prospects and customers.
EU
EU GDPR
Leapfin Technologies
Leapfin provides subscription revenue recognition tools.
Leapfin is a tool we use to help us correctly recognise our subscription revenue in our financial accounts.
US
Standard Contractual Clauses
ChartMogul CMTDE GmbH & Co. KG
Chartmogul provides SaaS subscription analysis and reporting tools
Chartmogul, using data from Recurly, is a tool we use to provide insights and analysis on our subscriptions
Germany
EU GDPR
Sendgrid, part of Twilio
Sendgrid is an email processing platform
Sendgrid is a tool we use to send our customers automated transactional email from our platform.
Ireland
EU GDPR
GoCardless
GoCardless provides direct debit collection services.
GoCardless is a tool we use to offer direct debit as a payment method.
UK
EU GDPR
Paypal
PayPal is a service that we utilize for handling payments. It's an instrument that assists in providing extra payment options.
Luxembourg
Standard Contractual Clauses
Custify
Custify is customer success software for SaaS platforms.
Custify is used to provide personalised support to our hosts during onboarding and throughout their time as a customer.
Romania
EU GDPR
Pendo
Pendo is product management software for SaaS platforms.
Pendo is a tool we use to improve product experience for our customers and their members.
Germany
EU GDPR
Avalara
Avalara is a transactional tax calculation software.
Avalara is a tool we use to determine accurate tax rates when invoicing our customers.
US
Standard Contractual Clauses
Sentry
Sentry is an error logging tool. If an error occurs in any of our client applications, the technical details are sent to Sentry for us to review and manage. Personally Identifiable Information (PII) is stripped out.
US
EU GDPR
WP Engine
WP Engine is a website hosting service. As part of that service they provide logging of requests made to the hosting service.
Data processed in US/UK
Framework:
Standard Contractual Clauses
Google Inc
Google Analytics is a web analysis service provided by Google Inc. (“Google”).
Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
GSuite is a collection of office productivity tools, including Gmail. Disciple uses Gmail as its email provider.
Data processed in USA
Framework:
Standard Contractual Clauses
Hotjar Ltd
Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar is a service used to allow the Disciple team to view amalgamated data of where visitors are viewing content on our website pages, e.g. how far down users scroll on a given page. Disciple team cannot see what individual users are viewing on our website, only amalgamated data for all visitors.
Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers.
Data processed in Malta
Framework: EU GDPR
Disqus Inc.
Disqus provides functionality for commenting on our blog posts. They require that an account be created with them at their website before commenting.
Data processed in USA
Framework:
Standard Contractual Clauses
Aircall SAS
AirCall provides virtual call centre technology.
AirCall is the internet calling technology we use to contact our prospects and customers.
Data processed in France
Framework: EU GDPR
HelloSign
Hellosign provides electronic signature services.
Hellosign allows us to send documents to our customers for review and electronic signing.
Data processed in USA
Framework:
Standard Contractual Clauses
Recurly
Recurly provides subscription management, customer invoicing and payment processing services.
Recurly is the tool that helps us track our customer subscriptions, new customers, renewals, cancellations, upgrades and downgrades.
Data processed in USA
Framework:
Standard Contractual Clauses
Stripe
Stripe provides credit card processing services.
In conjunction with Chargebee, we use Stripe to collect payment from the billing information our customers provide.
Data processed in Ireland
Framework: EU GDPR
Xero (UK) Limited
Xero provides cloud based bookkeeping software.
Xero is the tool we use for our bookkeeping and accounting records.
Data processed in the UK
Framework: EU GDPR
Hubspot Inc
Hubspot provides sales, marketing, customer success and CRM tools.
HubSpot is the tool we use to keep in touch with people who contact us.
Data processed in the USA
Framework:
Standard Contractual Clauses
Zapier
Zapier provides services that connect and share data between services.
Zapier is the tool we use to connect some of the services listed above together.
Data processed in the USA
Framework:
Standard Contractual Clauses
Amazon Web Services (AWS)
Amazon Web Service (AWS) provide cloud hosting and compute services for our services.
Data processed in the EU/USA
Framework:
Standard Contractual Clauses
Typeform S.L.
Typeform is a form builder and data collection platform.
Typeform is a tool we use to run surveys to collect information from our prospects and customers.
Data processed in the EU
Framework: EU GDPR
Leapfin Technologies
Leapfin provides subscription revenue recognition tools.
Leapfin is a tool we use to help us correctly recognise our subscription revenue in our financial accounts.
Data processed in the USA
Framework:
Standard Contractual Clauses
ChartMogul CMTDE GmbH & Co. KG
Chartmogul provides SaaS subscription analysis and reporting tools
Chartmogul, using data from Recurly, is a tool we use to provide insights and analysis on our subscriptions
Data processed in Germany
Framework: EU GDPR
Sendgrid, part of Twilio
Sendgrid is an email processing platform
Sendgrid is a tool we use to send our customers automated transactional email from our platform.
Data processed in Ireland
Framework: EU GDPR
GoCardless
GoCardless provides direct debit collection services.
GoCardless is a tool we use to offer direct debit as a payment method.
Data processed in the UK
Framework: EU GDPR
Paypal
PayPal is a service that we utilize for handling payments. It's an instrument that assists in providing extra payment options.
Data processed in Luxembourg
Framework:
Standard Contractual Clauses
Custify
Custify is customer success software for SaaS platforms.
Custify is used to provide personalised support to our hosts during onboarding and throughout their time as a customer.
Data processed in Romania
Framework: EU GDPR
Pendo
Pendo is product management software for SaaS platforms.
Pendo is a tool we use to improve product experience for our customers and their members.
Data processed in Germany
Framework: EU GDPR
Avalara
Avalara is a transactional tax calculation software.
Avalara is a tool we use to determine accurate tax rates when invoicing our customers.
Data processed in the USA
Framework:
Standard Contractual Clauses
Sentry
Sentry is an error logging tool. If an error occurs in any of our client applications, the technical details are sent to Sentry for us to review and manage. Personally Identifiable Information (PII) is stripped out.
Data processed in the USA
Framework: EU GDPR